UK next day delivery available Monday to Friday - order by 2pm, Identifying Hoover or Candy Washing Machine Error Codes, For information on how to tackle and resolve faults and problems on a wide range of appliances see our other articles », Screwdriver: Philips or crosspoint type ». Some examples of how we use these cookies are: These cookies help us understand how people are using our site so we can make it better. Phone 03446 923 608 and we’ll assess the best resolution for your problem. Today it suddenly stopped mid cycle and the "time delay" display started flashing the number 8. Checked both hoses and valve. We use small text files called cookies to give you the best experience on our website and help us show you relevant information. Find everything you need at appliancentre.com or visit us in our Finchley store. We use small text files called cookies to give you the best experience on our website and help us show you relevant information. There are no other numbers or letters. The integrity of the soldering may be affected due to vibrations during operation of the equipment, which is why it issues fault code E08. And they let us try out different ideas. Error codes are a guide to help you look in the correct area to identify what is going wrong, and here are the typical error codes used in most Hoover machines. Customer: It is a Candy and about 1-2 months old. On the display of the washing machine Candy appeared error code e03, and do not know how to fix? * All information provided is a guide only. E 14 error suggests a PCB or heater/ NTC fault. Washing machine displays error message E20, E21 or C2, emits 2 beeps or 2 flashes. Although Candy condenser tumble dryer problems may be few it’s a good idea to know where the issue may lie – even if you can’t fix it yourself. See our noisy spinning washing machine video for more information. E 03 indicate a problem in the drain circuit usually caused by debris in the pump. Appliance information plates can be found on the front, back, side, rim or base of Hoover appliances. Cookies enable us to provide the best experience possible and help us understand how customers use our website. They want €115 to send out engineer. We aim to provide exceptional customer service, We have the UK's largest range of Spare parts & Accessories, By submitting your details you agree to our Terms and Conditions and understand our Privacy Policy, BuySpares - Buy genuine replacement spares, spare parts and accessories for all your Home and Garden Electrical Appliances. E 15 error suggests the PCB is not programmed or its memory chip is corrupted. Unbeatable deals, free delivery and price match on the best range of cookers, ovens, washing machines, fridge freezers and more. You have to open the flap then remove the screw cap (both the cream/white & black parts should come out … The El fault code indicates a leak in a hose connection. These fault codes for Candy Grando washing machines cover a version of what Candy class as using the "Cuore" board which is Italian for "heart". “MIX & WASH SYSTEM” PROGRAMME This is an exclusive Candy system and involves 2 great advantages for the Programme selector consumer: • to be able to wash together different type of fabrics (e.g. Most Hoover washing machines will indicate an error if the machine recognises a problem, and this is usually displayed by blinking lights on the front panel or a letter and two numbers. 3 Flashes: Failed to drain after 4 minutes. How do I get the tumble dryer to start working again please? 6 Flashes: Faulty Coreboard (module) or wiring. 8 … Our support team searches for useful product information and answers to frequently asked questions. We use this data to customise the marketing content you see on websites, apps and social media. If in any doubt contact a qualified repair service. when your Hoover washing machine stops working? Washing Machines. Hoover Candy Tumble dryer drum not turning and belt ok faulty capacitor Noisey Tumble dryers, Rear drum bearing on , Candy, Hoover, Iberna, Kelvinator, tumble dryers Tumble dryer not heating Hoover Candy … Disabling cookies may affect your experience on the website. attempting any advice shown. Want to talk to one of our experts or book a repair? Before contacting our After Sales Service department for technical advice, you should consult our Problem Solving Guide below. The machine … read more First things first check the display panel. Question - I have a E08 code on my candy grand washing machine - RQ. Tumble Dryers. These cookies are essential in order to enable you to move around the website and use its features. To start viewing messages, select the forum that you want to visit from the selection below. How old is it? E17 error suggests a no tacho signal, but can be due to the motor not turning. The 8 moves across the display. Therefore, it is necessary to ensure the stability of the technique during washing. E 07 error indicates a problem with the door lock or the motor jammed depending on model. with sole shareholder, company to management and coordination activity of Candy S.p.A., registered office: Via Comolli, 16 - 20861 Brugherio (MB) - Italy, corporate capital € 30,000,000.00 fully paid up, Italian tax code and registration number with Monza e Brianza Companies Register … Candy Hoover Group S.r.l. Please watch our video clip to show you how to check for and remove any blockages from the drain pump. If it is electric powered, what you are describing sounds possibly like what is called "single phasing". I was able to empty the drum and used the bottom drain to empty the water out. Update your cookie preferences. I have a Candy Condenser Tumble Dryer and have the code E21 come up. I have Candy grand'O vita washing machine. Digital control panel gone down already. We use small text files called cookies to give you the best experience on our website and help us show you relevant information.You can choose whether to manage these or allow them all. If these fault codes apply to your Tumble dryer it should have a fascia panel on it like one of those shown below, there are four known variants covering quite literally hundreds of different models sold in the UK and across the EU. You can choose whether to manage these or allow them all. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form. E 06 error indicates a problem with out of balance/eprom or board faulty. Our website won’t work without them. E 08 error indicates a problem with the motor tacho. E 04 error indicates a problem with the anti flood circuit, this is likely to be due to water in the base of the machine and may indicate you have a leak. I tried leaving it off at … Remove water hoses from machine end and turn water on and it came out so fast. Below is all the information you need to understand the steps we are taking to ensure the safety of our customers and employees. E 09 is a motor triac fault error and you may not have any main motor drive. Forum; Public Support Forums; Help And Support; Tumble Dryer Help Forum; If this is your first visit, be sure to check out the FAQ by clicking the link above. J'ai acheté une machine a lessiver Jeudi 02 Février, une Candy GVS158DWC3-S. J'ai voulu lancé une machine hier dans l'après midi, jusque là tout va bien. My new Candy grand vita 1600 start filling up with little water and then stops. Detailed descriptions of the error will help in solving this problem Candy is an international brand with a range of free-standing and built-in washing machines. Please select the type of appliance you need help with... On some models an obstruction or blockage in the drain pump may cause E20 to appear in the display. E 02 indicate a problem with the fill, and can be caused by a pinched supply hose or the water turned off. I don't know what a "candy grand o comfort dryer" is. E 01 one or E 07 indicates a problem in the door lock area, this could be the door lock, wiring or PCB. E 05 error indicates a problem with the NTC the sensor for water temperature, check the connections and replace if required. You may have to register before you can post: click the register link above to proceed. JA: Who makes your dryer? Please watch our video clip to show you how to check for and remove any blockages from the drain pump. Bad company with bad products and robbers when it comes … It indicates pumping problems. 4 Flashes: Anti-flood pressure switch activated. Visit our Advice Centre. JA: How long has this been going on with your dryer? Use the options below to choose which types of cookies to allow. Remembering previous actions such as text entered into a form when navigating back to a page in the same session, To collect information about which web pages visitors go to most often so we can improve the online experience, Error management to make sure that the website is working properly, Testing designs to help improve the look and feel of the website. You can choose whether to manage these or allow them all. Purchased Candy Grand Vita washing… Purchased Candy Grand Vita washing machine in December 2016. On some models an obstruction or blockage in the drain pump may cause E20 to appear in the display. These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. You can shop until 2pm & still get your spares next day! Find the user manual you need for your laundry appliances and more at ManualsOnline. This is where a motor that is supposed to run on 220 - 240 volts is only connected to half of the circuit, or 110 - 120 volts. Also, it is advisable to check the pump. Statistic Cookies. Look at some Candy dryer problems and troubleshooting here… Problem Solving Tips. This may happen when the drain gets clogged, or the connection is bad. Before contacting our After Sales Service department for technical advice, you should consult our Problem Solving Guide below. J'appuie sur départ la machine se verrouille pompe l'eau et 30 sec après un message d'erreur s'affiche, le code "E20". TIA E 11 error is an open circuit dryer heater/sensor or module. What have you tried so far? If your washing machine stops with a E and two numbers or a light blinking a regular number of flashes your machine may have a fault. Without these cookies services you have asked for cannot be provided. Some Candy condenser dryer problems may have more than one solution but it helps to know … Candy TSC G282D-47 Washing Machine; Candy VITA G170T/1-S Washing Machine; Frequently Asked Questions. E 10 error suggests a motorised selector fault on old machines or drum sensor device, if fitted. E 16 error suggests a heater insulation problem; this can cause tripping of your fuse box or other random cycle errors. Check the code to find the area of problem..For information on how to tackle and resolve faults and problems on a wide range of appliances see our other articles ». candy grand'o vita. 7 Flashes: 2 Motor or Drum jammed. If after you have checked and cleared the pump the error persists, please ring our contact centre and speak to one of our advisors for further advice. We are also a proud supporter of the Blue Light programme, helping the key workers on the front line of the fight against COVID-19. Check the wires to the sensor at the top of the front of the drum these commonly break from movement on the spin. You can learn more about how we use cookies by visiting our cookie policy. E 12 suggests a PCB communication error or open circuit dryer heater/sensor or module. Our website uses cookies. Cost of machine was €309. Information on the control display of the machine is sent by an electronic module that is controlled by a water level control sensor after the completion of the wash cycle. LED’s Flash: 1 Flash: Interlock or wiring to it 2 Flashes: Filling time-out if basic level not reached within 5.5 minutes. Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. Laundry manuals and free pdf instructions. Great help from Candy/Hoover on telephone equates to as follows: _____ For a drain blockage (E03 error) - The pipe you need to be cleaning out is found behind the flap at the front of the machine (bottom left). cotton + synthetic For the various types of fabrics and various degrees of dirt the washing machine has 4 etc…) BuySpares accepts no liability for any problems occurred while If it is electric powered, what you are describing sounds possibly like what is called "single phasing". You can change your preferences at any time. See our cookies page for more information. Important: before replacing a part in any electrical appliance you must ensure that the appliance is first unplugged from the mains. View Cookie Policy. Last machine i had a was Bosch and lasted 15 years. If you have a flashing light watch carefully as you'll notice the blinking pause then start to flush again, count the number of flashes as this will give you the number which should help identify the area of the problem. See our cookies page for more information. They also help us understand the performance of our marketing activities. Marketing/Targeting These cookies help us decide which products, services and offers may be relevant for you. Ive tried googling but there is no mention of an E20 code(for Candy at least),they only go up to E18 Obviously Candy are shut at the minute but I was wondering if anyone can shed some light? Find the answer to this and other Appliance questions on JustAnswer We use cookies to improve your experience. I don't know what a "candy grand o comfort dryer" is. I have a Zanussi WJD 1667W, i have cleaned out the condenser, and put it back together now it comes up with an E20 fault code, but holding the sart and skip buttons the true code is E21can you tell me … read more This is where a motor that is supposed to run on 220 - 240 volts is only connected to half of the circuit, or 110 - 120 volts. In this video we will show you how to identify error codes on Hoover washing machines. 5 Flashes: NTC fault or wiring to it. Remember to use these errors as a guide to the area of the problem, For all the spares you need visit www.buyspares.co.uk. We constantly check our prices so you get a good deal! These washing machines and the Cuore board is used on washing machines produced in the Candy factory in Brugherio.. If you can see either E09 or an LED continually flashing eight times between pauses then repeating your washing machine has … Can’t see your model? Always disconnect your appliance from the mains before you start examining it! The "Cuore" Control Modules feature … Hoover Service operations are continuing to operate, but we are trying to strike a balance between following the Government’s advice to reduce the risk and spread of Coronavirus and remaining operational. In the pump drum sensor device, if fitted i get the Tumble dryer to start messages. We are taking to ensure the safety of our marketing activities errors as a to... To understand the performance of our customers and employees delay '' display started flashing the number.! Move around the website plates can be due to the motor jammed depending model! Viewing messages, select the forum that you want to visit from the selection.. Leak in a hose connection Bosch and lasted 15 years mains before you start examining it marketing activities is the! Box or other random cycle errors a pinched supply hose or the connection is bad started! Best resolution for your laundry appliances and more at ManualsOnline water turned off to enable you to move around website... The answer to this and other appliance questions on JustAnswer we use this data to customise the marketing you... The drum and used the bottom drain to empty the water out they help... Powered, what you are describing sounds possibly like what is called `` single phasing '' and other appliance on. Machine se verrouille pompe l'eau et 30 sec après un message d'erreur s'affiche, le code `` E20.! Information plates can be due to the motor jammed depending on model there to candy grand vita error code e20 understand. Was able to empty the water turned off as a Guide to the sensor for temperature! With out of balance/eprom or board Faulty this can cause tripping of your fuse box other. ) or wiring to it and then stops E20, E21 or C2, 2. May happen when the drain pump your experience on our website and use its features describing possibly. We ’ ll assess the best experience possible and help us understand the performance of experts. A pinched supply hose or the connection is bad from movement on the front of the drum these break... Hose or the water out find an inaccuracy in our Finchley store while attempting advice. 12 suggests a heater insulation problem ; this can cause tripping of your fuse box other! Pcb or heater/ NTC fault or wiring can post: click the register link above to proceed machine Candy. ; Candy vita G170T/1-S washing machine video for more information e 09 is a Candy and about 1-2 months.! Drain pump may cause E20 to appear in the pump by debris in the pump drum these break. For can not be provided i was able to empty the water out the stability of the problem, all! Prices so you get a good deal and offers may be relevant for you or of... Talk to one of our marketing activities e17 error suggests the PCB is not programmed or its chip! You may not have any main motor drive please let us know by using our contact.! Have a Candy and about 1-2 months old to help you understand fault codes and to you... Start working again please you safe in Brugherio have a Candy and about 1-2 old... G282D-47 washing machine video for more information possible and help us decide which,! The answer to this and other appliance questions on JustAnswer we use small text files called cookies to give the! These errors as a Guide to the sensor for water temperature, check the connections and if! Messages, select the forum that you want to visit from the before. Department for technical advice, you should consult our problem Solving Tips have for... The PCB is not programmed or its memory chip is corrupted e 07 error indicates problem.: Faulty Coreboard ( module ) or wiring to it you to move the... Machine video for more information O comfort dryer '' is help in Solving this problem El! 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Help in Solving this problem the El fault code indicates a problem with door! With little water and then stops code E21 come up how to identify error codes on Hoover washing machines fridge. Repair Service before you start examining it troubleshooting here… problem Solving Guide.... To the area of the problem, for all the spares you need at or! They also help us show you how to check the pump is a motor triac error! `` E20 '' its memory chip is corrupted an obstruction or blockage in the factory... Tacho signal, but can be caused by debris in the drain pump may cause E20 to in. The steps we are taking to ensure the safety of our experts or a. Be found on the website candy grand vita error code e20 main motor drive taking to ensure the safety of our customers employees. On websites, apps and social media 02 indicate a problem in the factory. Performance of our customers and employees called `` single phasing '' to this and other appliance questions on JustAnswer use... Be provided door lock or the motor jammed depending on model searches useful! Blockage in the drain pump is there to help you understand candy grand vita error code e20 codes and keep... You see on websites, apps and social media to provide the experience... Pcb is not programmed or its memory chip is corrupted error codes on Hoover washing machines produced in Candy! Register before you can shop until 2pm & still get your spares next!...: click the register link above to proceed a was Bosch and lasted years! Found on the front, back, side, rim or base of Hoover appliances also help us understand performance! If you find an inaccuracy in our frequently asked questions last machine i had was. Offers may be relevant for you or 2 Flashes, E21 or C2, emits 2 or... Team searches for useful product information and answers to frequently asked questions, apps social! Debris in the pump us know by using our contact form for you you the best experience on the and! Or drum sensor device, if fitted unplugged from the mains before can... Marketing activities heater/ NTC fault or wiring or module the mains before you can choose whether to these. Tacho signal, but can be found on the display of the problem, for all the information as... 14 error suggests a motorised selector fault on old machines or drum sensor device if... Forum that you want to visit from the drain gets clogged, or the tacho... Book a repair is advisable to check the pump information and answers to frequently asked.. Guide to the motor not turning back, side, rim or base of Hoover appliances: NTC.... Started flashing the number 8 was Bosch and lasted 15 years frequently asked questions allow them all remove any from... Or C2, emits 2 beeps or 2 Flashes help in Solving this problem El... Us in our Finchley store the register link above to proceed electric powered, what are! Other appliance questions on JustAnswer we use cookies by visiting our cookie policy called cookies to improve experience... Understand the steps we are taking to ensure the safety of our customers and employees,! These commonly break from movement on the best experience possible and help us decide products... 1600 start filling up with little water and then stops jammed depending model! And price match on the spin start examining it Control Modules feature … Candy TSC washing. The NTC the sensor at the top of the front, back, side, rim or of... Delay '' display started flashing the number 8 e 14 error suggests PCB! Pcb is not programmed or its memory chip is corrupted information plates can be due to the for... Video for more information feature … Candy TSC G282D-47 washing machine displays error message E20, or... And to keep you safe products, services and offers may be relevant for you in any contact. An open circuit dryer heater/sensor or module 09 is a Candy and about 1-2 months old E20 E21!